FAQ
Frequently Asked Questions

A customs broker is a Romanian legal entity, established in accordance with the law, which, on behalf of and for third parties, carries out the detailed declaration of goods by submitting to the customs authorities the written customs declaration for import, export, transit, warehousing and other customs clearance operations, presenting the goods for customs control and paying the duties owed to the state budget at customs. Their activity includes managing specific customs documentation (commercial invoices, packing lists, import licenses, certificates of origin or sanitary certificates) and ensuring that customs formalities are carried out quickly and safely.

To obtain the authorization, the applicant must meet several cumulative conditions. These include: the exclusive business object of customs broker, submission of a bank guarantee letter to ensure solvency for the payment of customs duties and taxes, prohibition from carrying out foreign trade operations in their own name, possession of the necessary office space, as well as professional verification and lack of criminal record for employed persons carrying out customs declaration activities. Also, applicants must not have outstanding tax obligations or debts to the customs authority and must not be in insolvency, reorganization or judicial liquidation.

The application is submitted electronically through the National Customs Decisions System (DVN), in accordance with the provisions of AVR Order no. 3.167/2025. The supporting documents provided by customs legislation are attached to the application in electronic format. If the information is incomplete, the applicant is notified through the system and has 30 days available to complete it; otherwise, the application is automatically rejected. The authorization is issued after verifying that all conditions are met, the process being managed through the DVN application which digitizes the entire authorization and monitoring workflow.

The customs broker has joint liability with the holder of the customs operation for customs debts, regardless of the form of representation. This means that the customs authority can recover debts from either party. In practice, the Court of Accounts found that the customs authority does not always apply sanctions to brokers for deviations from the legal framework, which affects the ability to assess the severity and repetitiveness of violations. Brokers can be suspended or have their authorization revoked in case of serious violations.

Yes, starting January 1, 2026, according to Law no. 239/2025, a fee of 25 lei applies to non-EU parcels with a value under 150 EUR, declared through H7 and delivered in Romania. Also, from May 25, 2026, new requirements come into force regarding the introduction of goods into EU territory through Romania, which require the submission of the Entry Summary Declaration (ENS) in the ICS2 system, including for goods accompanied by a transit declaration or TIR carnet. These changes aim to simplify and streamline VAT collection on low-value imports, while ensuring an adequate fiscal and customs control framework.

The EORI code (Economic Operators Registration and Identification) is a unique identification number at the European Union level, assigned by the customs authority to economic operators and other persons to register them for customs purposes. This number serves as a common reference in relations with customs authorities in all EU member states and facilitates the exchange of information between them.

- Economic operators established in the customs territory of the EU
- Economic operators not established in the EU, but who submit customs declarations, entry/exit summary declarations or act as carriers
- Persons carrying out activities for which customs legislation requires holding such a number